---
title: "Support – Slicks"
description: "How to reach Slicks support, and answers about AiM XRK files, devices, sync and sharing in the kart telemetry app."
url: "https://slicks.app/support"
updated: "2026-10-12"
---

# Support

Write to [hello@slicks.app](mailto:hello@slicks.app). A person reads every message, usually within a day.

If something went wrong with a session, say which device and system version you are on and, if you can, attach the XRK or XRZ file. A file that will not open is the fastest bug to fix once it is in front of us; the parser was built from files like it.

## Questions

- **Which files does Slicks read?:** The XRK and XRZ files AiM loggers record, MyChron included. Slicks parses them on the device itself; it needs no AiM software and no internet connection to open one.
- **How does a file get from the logger into Slicks?:** Any way a file reaches your device: AirDrop, the Files app, a shared folder, or dragging it onto the Mac app. Getting the file off the logger in the first place still happens with AiM’s own tools.
- **Does it replace RaceStudio?:** For reading a session, yes: laps, sectors, time lost by corner, engine peaks, track maps and two-lap comparison. Configuring the logger itself stays with AiM’s software.
- **Which devices does it run on?:** iPhone and iPad with iOS or iPadOS 26.6 or later, and Mac with macOS 26.4 or later, as one app. Sessions sync between your devices.
- **Can I open XRK files on a Mac?:** Yes. Slicks opens XRK and XRZ files on the Mac as well as on iPhone and iPad, with no AiM software installed: drop a file on the library’s sidebar or choose File › Import Sessions.
- **Is Slicks free?:** Yes. Slicks is free on the App Store, one download for iPhone, iPad and Mac.
- **Does it need an internet connection at the track?:** No. A session is parsed on the device itself, so the sectors, the theoretical best and the session summary are there with no signal; sync catches up once you are back online.
- **What does Slicks show about a session?:** Every lap split into sectors against the session’s best and the theoretical best they add up to, the corners that cost the most time, engine peaks against your tuner’s window, the track map coloured by speed or any channel the logger recorded, and any two laps raced against each other with the gap between them.
- **Who can see my data?:** You. Sessions are private to your account unless you share one by link, and a link can be revoked at any time. The original file is never reachable through a link.